黑料不打烊 Group
External Privacy Notice
Version: 7.0
Last updated: 16th June 2026
1. Introduction
The 黑料不打烊 Group (“SfC”, ”we”, ”us”, ”our”), of West Village, Wellington Street, Leeds, LS1 4LT, are committed to protecting your privacy and meeting our legal obligations.
We are in the business of social care workforce development. We and our related entities are committed to protecting the privacy and security of the Personal Data we process about you.
The following 黑料不打烊Group entities are registered as Controllers in the UK with the Information Commission (“IC”):
- 黑料不打烊 Ltd - Z6220820
- 黑料不打烊 Solutions Limited - ZA193379
- Affina Organisation Development Limited - Z9213489
As an information-led business, we place great importance on ensuring the quality, confidentiality, integrity, and availability of the data we hold, and in meeting our data protection obligations where we process Personal Data. We are committed to protecting the security of your Personal Data. We use a variety of technical and organisational measures to help protect your Personal Data from unauthorised access, use or disclosure.
We update this privacy notice from time to time in response to changes in applicable laws and regulations, to our processing practices and to products and services we offer. When changes are made, we will update the effective date at the top of this document.
2. Purpose of this privacy notice
The purpose of this privacy notice is to explain what Personal Data we collect about you and how we process it. This privacy notice also explains your rights, so please read it carefully. If you have any questions, you can contact us using the information provided below under the ‘How to contact us’ section.
3. Who this privacy notice applies to
This privacy notice applies to you if:
- You visit our website.
- You participate in our partnerships and programmes.
- You purchase goods or services from us, for example, on our bookshop or Learning Management System (LMS);
- When you apply for and access your Quality Assurance account. In this case 黑料不打烊 Ltd will act as the processor of your personal data.
- You enquire about our products and/or services.
- You sign up to receive newsletters and/or other promotional communications from us.
4. What is Personal Data
‘Personal Data’ means any information from which someone can be identified either directly or indirectly. For example, you can be identified by your name or an online identifier.
‘Special Category Personal Data’ is more sensitive Personal Data and includes information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data for the purposes of uniquely identifying someone, data concerning physical or mental health or data concerning someone’s sex life or sexual orientation.
5. How we collect your Personal Data
We collect Personal Data:
- Directly from you in person, by telephone, or email and/or via our website, including by using analytics technology;
- From your employers/social care service providers;
- From our registered managers’ network;
- Others to whom you have provided consent to share your data; and
- Publicly available sources.
6. Purposes and lawful bases for processing Personal Data
This notice applies to all Personal Data that is collected in relation to our services and we will only use your Personal Data when the law allows. Most commonly, we will use your Personal Data in the following circumstances:
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Categories of individuals
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Categories of Personal Data
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Purpose of Processing
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Lawful Basis
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Website users
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Login and password, name, address, email address, work phone number, postcode, job title, job role, organisation information, marketing preferences, interests
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To allow you to register in our network and create an account
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Contract
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Website users
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Name, phone number, email address, company, role, communication preferences, history of purchases and financial transactions
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To allow you to buy our products on our bookshop or buy a registered manager membership
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Contract
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Website users
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Name, email address, work phone number, any details you choose to share with us
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To answer to your enquiries through the website and phone
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Contract
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Website users
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Name, email address, login and password, marketing preferences and interests, information related to accessibility needs and disabilities
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To send you marketing communications, including newsletters, informative content, surveys and invitations for events.
Accessibility and disability information is collected for the purposes of user research
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Consent if you are a customer, when carrying out B2C marketing.
Legitimate interests when carrying out B2B marketing.
Consent is the appropriate lawful basis for collecting special category data (accessibility and disabilities)
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Social care workers and assessors
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Name, gender, age group, nationality, ethnicity, registered disability, SWE registration number, work email address, work phone number, qualifications and education information, information about care services provided, records of training, number of sick days taken employee ID, records of training, national insurance number
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To allow you to participate in our grant and funding management programmes and use our workforce management and funding platform
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Contract
Consent is applicable when collecting special categories of data
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Social care workers and assessors
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ASYE Programmes: Social care worker/assessors ID, role, data of birth, national insurance number, disability, ethnicity, citizenship, address, nationality, record of training and sickness.
SWRES (Social Care Workforce Race Equality Standard) programmes: job title, compensation salary band, ethnicity or racial origin, the existence of disciplinary processes, harassments and bullying in the workplace. This information is collected on an aggregate level from employers (separate Controllers), based on employee consent, and fully anonymised. However, a small number of individuals could be unintentionally identified for smaller organisations where individuals are the only small group of people belonging to a specific ethnicity, if their information (workplace, role, and ethnicity) are combined with other publicly available information.
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ASYE and SCWRES Programmes: To understand the size and shape of adult social care and the issues affecting care providers and the workforce and obtain intelligence which is used at national and local level to inform policy, funding levels and commissioning decisions, including to mitigate workplace inequality based on ethnicity. To allow social care providers to better understand their workforce and how they compare with similar care providers in the sector by accessing benchmark reports.
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Special categories of data are collected under consent, which is sought by the employer as a Separate Controller before sharing personal data with 黑料不打烊.
Where 黑料不打烊 act as a Processor (ASYE Children and Family programme), the Data Controller establishes the applicable lawful basis
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Social care providers and managers
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Name, work email address, work phone number, role, organisation
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To onboard your business and allow you to use our workforce management platform
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Contract
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Website and platform users
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IP address, browser information and history, online behaviour, and information about how you interact with our website, such as how long you spend on our website pages, what you click on while in our website, the order in which you see content and what device you use to access our website
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To obtain analytical information regarding how users interact with our website, obtain insights and improve our website and products. For further information, please refer to our Cookie Policy.
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Consent
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Social care workers and assessors (ASYE and leadership programmes)
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Name, email address, phone number, job title, company, opinions about colleagues or self-assessment, log-in and password
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To provide the 360 degrees tool as part of the ASYE or leadership programmes and allow you and colleagues appointed by you to assess your leaderships skills through a questionnaire
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Contract – participation is optional
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Where Personal Data is processed because it is necessary for the performance of a contract to which you are a party, we will be unable to provide our services without the required information.
7. Sharing your Personal Data
We may share your data with companies belonging to our Group, including our subsidiaries and holdings, and with third-party companies that provide us with services and assistance, such as HR, finance, marketing automations, survey and assessment providers, and data management third-party cloud-based systems. We only transfer personal data to third parties that we trust and that are capable of providing adequate levels of data protection compliance.
We may choose to sell, transfer, or merge parts of our business, or we may seek to acquire other businesses or merge with them. During any such process, we may share your data with other parties. We will only do this if they agree to keep your data safe and private.
8. How long we keep your data
We will retain your personal data for as long as is necessary to provide you with our services and for a reasonable period thereafter to enable us to meet our contractual and legal obligations and to deal with complaints and claims.
At the end of the retention period, your personal data will be securely deleted or anonymised.
You can find more about our data retention periods by requesting a copy of our Personal Data Retention Policy.
9. International Transfers
It is unlikely we will ever share your personal data outside the UK, European Union or European Economic Area. If, however, it becomes necessary for the purposes of providing our services to you, we will only share it with organisations in countries benefiting from a European Commission adequacy decision or UK adequacy regulation, on the basis of Standard Contractual Clauses approved by the European Commission or International Data Transfer Agreement approved by the Secretary of State in the UK, which contractually oblige the recipient to process and protect your personal data to the standard expected within the UK/EEA. A copy of the IDTA can be found here ).
10. Your rights and how to complain
You have certain rights in relation to the processing of your Personal Data, including to:
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Right to be informed
You have the right to know what personal data we collect about you, how we use it, for what purpose and in accordance with which lawful basis, who we share it with and how long we keep it. We use our privacy notice to explain this.
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Right to object to processing
You have the right to object to us processing your Personal Data. If you object to us using your Personal Data for marketing purposes, we will stop sending you marketing material. If you wish to receive additional communications from us, please let us know by registering on our website or by contacting our marketing team at marketing@skillsforcare.org.uk or on 0113 241 0977. You can unsubscribe to our marketing communications by following the unsubscribe link at the bottom of our emails, logging into our website and selecting ‘my account’ then ‘marketing preferences’ or contacting our marketing team at marketing@skillsforcare.org.uk or on 0113 241 0977. If you unsubscribe from our communications, we will keep a record of your preferences on a suppression list to ensure we do not send you any further communications.
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Automated decision-making
You have the right not to be subject to a decision based solely on automated processing which will significantly affect you. We do not use automated decision-making.
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Right to withdraw consent
If you have provided your consent for us to process your Personal Data for a specific purpose, you have the right to withdraw your consent at any time. If you do withdraw your consent, we will no longer process your information for the purpose(s) you originally agreed to, unless we are permitted by law to do so.
How to exercise your rights
You will not usually need to pay a fee to exercise any of the above rights. However, we may charge a reasonable fee if your request is vexatious or excessive. Alternatively, we may refuse to comply with the request in such circumstances.
If you wish to exercise your rights, you may contact us using the details set out below. We may need to request specific information from you to confirm your identity before we can process your request. Once in receipt of this, we will process your request without undue delay and in any event within one month. In some cases, such as with complex or multiple requests, it may take us longer than this and, if so, we will keep you updated.
11. How to contact us and our Data Protection Officer
If you wish to contact us in relation to this privacy notice or wish to exercise any of your rights, please contact our Data Protection Officer (“DPO”) at compliance@skillsforcare.co.uk or write to us at West Village, Wellington Street, Leeds, LS1 4LT, marking your letter for the attention of the Data Protection Officer.